Returning Merchandise

Tangible Merchandise

For more than 125 years, BERNINA products have been synonymous with durability and Swiss precision.

If you are not 100% satisfied with your merchandise, please contact the BERNINA store where you have purchased your product.

Digital Goods

To request a refund, you must look up your order and then use the request a refund option to submit your request.

Must be within 30-days and a bernina.com download.